What is the Role of a Funeral Director?

The main role of a funeral director is to lead and make arrangements for funerals, burials and cremations. They also work with bereaved families, lending their support, assisting with paperwork and helping them to plan a thoughtful, personal tribute to the memory of their loved one.

Based in Basingstoke, Spencer and Peyton are trusted family run funeral directors and have served families of all faiths and beliefs since founding in 1961. If you are going through a bereavement, our funeral directors and supporting staff can lend their support with all aspects of the funeral and burial arrangements.

Following the initial contact with a client, our first responsibility is to collect details from the friends or relatives of the deceased. We will then arrange for the deceased to be taken to our chapel of rest prior to the funeral. Following this, we will schedule an appointment with the family at our offices or arrange to visit them at their home. During this visit we may discuss the following matters:

  • The proposed date and venue for the service
  • Whether a religious or secular service is required
  • Whether a cremation or traditional burial is required
  • Choice of coffin or casket
  • Clothing requests for the deceased
  • Obituary arrangements
  • Floral requirements and/or charity donations
  • Transport (i.e. hearse, limousine or horse-drawn carriage)
  • Memorial options
  • Guidance with DWP (Department of Work and Pensions) claims

NB: This list is not exhaustive. If you have any specific requests for your loved one, please let us know and we will do our best to accommodate your wishes.

If you're in the Basingstoke or Hook area and need to arrange a funeral, or simply wish to enquire about our services, please do not hesitate to contact us. We are available 24 hours a day, 365 days a year. Spencer and Peyton are members of the National Association of Funeral Directors, Society of Allied and Independent Funeral Directors and the National Association of Memorial Masons.